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Leadership confidence is an integral part of successful business management and customer satisfaction. With an increasingly competitive market, the importance of leadership confidence cannot be … Read More

Creating a transformational customer experience goes beyond providing excellent customer service; it’s about creating a unique, memorable interaction and building relationships that leave a lasting … Read More

Are you worried your team is losing steam and not performing to its fullest potential? As a leader, it’s important to recognize that it’s natural … Read More

In today’s fast-paced world, businesses and entrepreneurs always seek inspiration and guidance to advance their ventures. One of the most effective ways to get this … Read More

Any other dog people out there? We have three dogs—Heidi is a 12-year-old Havanese who acts more like a cat than a dog.  She doesn’t … Read More

If you’re reading this, I’m going to guess that you are living in your Zone of Excellence. That sounds like a good thing, right?  Who … Read More

I recently caught myself falling back into a bad habit that I thought I had broken. Can you relate? Do you have bad habits you … Read More

Do you know that you know what you’re doing? Notice that I didn’t ask, “do you know what you’re doing?” I asked, “Do you know … Read More